22.8.08

Comcast


Today I called to disconnect my old Comcast service at the house with the roommate I don't get a long with. When I called to have it disconnected I was told that an order for the disconnect had already been set in motion. So of course I got really upset they said that in order to verify account information she had to have my name and social and pretend to be me. So I talked to a comcast supervisor who went through the phone conversation and apparently they didn't even verify any information so her answer to me was "they didn't let go of any pertinent information" WELL THEY STILL ACCESSED MY ACCOUNT and her only thing she said was "sorry it was a mistake" it wasn't a mistake it was someone not doing their job. That could have been a huge lawsuit for them if they let go of my information at all. So Comcast thinks it's okay to let other people access your account turn your service off or on maybe even give out your personal information like your social security and billing information and it's just a mistake?

4 comments:

broken dreams said...

fyi you werent on the comcast account here so... i dont know what you are talking about.

Arika said...

Wasn't you deary.
no need to be mean.

Anonymous said...

broken dreams is right. Why the fuck do you care? It's not even your account! But, seriously...if it was someone NOT doing their job in that degree, they don't last long as an employee at comcast. I guarantee it.

Arika said...

Were you not paying attention "annonymous" it was my account.
It was under my name with my social security info all my billing info. That's why i "fucking cared"